Apnalaya helps individuals gain access to basic needs, necessary for survival, including basic services (such as water, electricity, sanitation), healthcare, education and opportunities for livelihood. Apnalaya empowers the community to help themselves, by imparting Civic Education, building a cadre of Community Volunteers, and organizing people into Civic Action Groups to engage with municipal authorities on issues of common concern. Apnalaya advocates the key issues of the urban poor to Government, providing consultation and liaison, building the capacity of government functionaries, collaborating with like-minded organisations, and creating awareness via the media, for improved provision of civic amenities and services.